Our Policies & FAQ
Rooms are shared and assigned on a first come basis. Our scrapbook retreats are for female guests who are at least 18 years of age. Single beds are provided for each guest. Most of the beds are twins. There are a few king beds that are only shared upon request when two related guests are attending.
We try to place all groups together whenever possible, but on rare occasions groups may have to share a room with guests they did not know previously. This is a great time to meet new friends.
There are a total of four bedrooms. On the upper level you will find 2 extra large bedrooms connected by a spacious Jack/Jill bathroom with separate shower and toilet areas. There is a main floor master with private bath. There is a lower level bedroom with a full bath. There is an additional bath on the main level.
All bedrooms are furnished with soft linens, cozy comforters, and pillows. Included in the bathrooms are large plush towels and luxurious toiletries (shampoo/conditioner, body wash, lotions and hair dryers).
Not served, but allowed. (BYOB) No drunkenness or driving under the influence will be tolerated.
There are animals in the surrounding woods including , sweet natured deer, herds of elk, mountain goats, bears and the occasional coyote. There are numerous birds and wildlife that enjoy the river outside our home. Each adds to the wonderful mountain atmosphere at our retreat. If you have any questions or concerns, please make sure to discuss those with us at the time you make your reservation.
Family pets are NOT ALLOWED during private rentals.
For hosted retreats, our guests may check-in at 2 p.m. on their arrival day. We ask that anyone who cannot check-in by 9 p.m. please wait until 9 a.m. the following day out of courtesy to our other guests.
Private rentals may check in as early as 9 a.m. on their arrival day.
Cancellations (Hosted Retreats)-
If you, for any reason, need to cancel your reservation at Mountains and Memories, you are responsible for the communication of that cancellation, and for the appropriate cancellation fee. For hosted retreats, your $75 deposit will be kept as the cancellation fee.
If cancellation occurs 30 days or less (for whatever reason) from retreat date you will forfeit half the retreat cost.
If cancellation occurs 14 days or less (for whatever reason) from retreat date you will forfeit the entire retreat cost. Although, we do understand your frustration in not being able to attend the weekend, the retreat did take place and we cannot issue a refund for this weekend. This refund policy is agreed to in the Mountains and Memories terms and conditions when the purchase is made by the customer.
Transferring or changing of weekends is not allowed, you may send someone in your place if you are unable to attend and no penalties will apply. Contact Us if you will be transferring your reservation to someone else.
Private hosted retreats require a minimum of 8 spots to be filled (registered and $75 deposit paid) 120 days in advance of scheduled retreat in order to remain a private hosted retreat.
Cancellations (Private Rentals)-
If you, for any reason, need to cancel your reservation at Mountains and Memories, you are responsible for the communication of that cancellation, and for the appropriate cancellation fee. For private rentals, your $250 deposit will be kept as the cancellation fee.
If cancellation occurs less than a month in advance, the entire rental fee will be forfeited unless those same dates are booked by another group.
Many cell phones don’t get good reception in the mountains. You may give your loved ones the land line number 970-480-5371.
Check-In/Check-Out (Hosted Retreats):
Check-in begins at 2 p.m. on day of arrival -Please do not arrive early, as we can not accommodate you until check in time.
On Sunday – you are welcome to stay and finish your cropping project with final check-out at 3 p.m.
Check-In/Check-Out (Private Rentals):
Check-in as early as 9 a.m. on day of arrival and check-out by 1 p.m. on day of departure.
While we love them dearly, our hosted scrapbook retreats are for female guests who are at least 18 years of age. However, children are allowed to attend private rentals. Parents are responsible for keeping an eye on their children during private rentals to ensure no property damage occurs.
Once you set up your belongings they can stay out the entire weekend. Each guest has their own personal work space.
We encourage you to bring your own personal tools and favorite items; however, we do offer the following tools for your use.
We do our best to provide a variety of foods over the course of a hosted weekend to suit everyone’s taste. Please know that if your diet requires you to be gluten or dairy free we offer the option to opt-out of our included meals for a discount of $35. You are more than welcome to bring your own meals in this situation.
In the cropping area we provide diet/regular sodas, water, hot/cold tea, coffee, and hot cocoa. There are all kinds of snacks both salty and sweet available throughout your stay and are provided both during hosted retreats and private rentals.
We offer gift certificates in any amount. Please contact us directly for purchase information.
Luggage and Scrapbook Supplies:
While we know it’s fun to bring lots of supplies from home, please keep in mind the weight of your bags and the flight of stairs down to the cropping area. We will help you move your luggage into the home and crop space. However, we ask that you keep the weight of your bags to the limit that you can carry up and down one flight of stairs, for your safety and the hostess as well! Each crafter has a limited amount of space, please be courteous regarding the amount of bags you bring, we want everyone to equally enjoy their weekend!
Enjoy Pandora radio in the crop space. You are welcome to bring your own music as well. Be sure it is labeled and conducive to cropping and the enjoyment of our guests.
In addition to hosting scrapbook enthusiasts, we would love to cater to your small groups, be it another craft group, book club, girls weekends, business team building, church groups etc. There is nothing better than escaping to the mountains with people who share your passion. Our scrapbook retreats (hosted) are for female guests who are at least 18 years of age. Please call or email us for availability and fees for your special group.
Parking is limited, so please carpool if possible. We can accommodate 4-5 cars between our garage and driveway. There is some overflow parking located on the back side of the house. However, keep in mind that this additional parking is for the convenience of everyone in our community. During the summer months especially, this parking can be in demand. During the winter, the overflow parking spots can be limited due to snow banks.
Mountains and Memories respects your privacy. We do not sell, rent, loan or transfer information regarding our customers to any unrelated third parties.
Refunds are only given when Mountains and Memories cancels a retreat for unforeseen reasons (such as pandemic or wildfire) and no other arrangements can be made. Mountains and Memories will not be responsible for any additional consequential losses or fees should this unfortunate event occur. Every effort will be made to reschedule.
In the event of a natural disaster and we are unable to hold a scheduled retreat weekend, monies will not be refunded, instead we will work with you to reschedule your weekend and to make sure you find a weekend that will work for you. This is for the safety of our guests.
Confirmation will be sent via email when we have received and processed your registration and deposit.
We welcome you to attend alone or as a group. Just check calendar for your desired date and see if there are enough spaces open to accommodate your party. If you attend by yourself, you will leave with new friends. Our crafting retreats are for female guests who are at least 18 years of age.
Our hosted crafting retreats are for female guests who are at least 18 years of age. Our home has a total of 4 bedrooms. There are two large bedrooms on the second floor. Second story bedroom #1 has (4) twin beds — No bunks! There is a cubby room off this room that has a queen mattress on the floor. It is not a formal bed/bedroom, but for historic reasons still offered for retreat groups as an additional sleeping location option. Second story bedroom #2 has (1) twin and (1) king. There is a main floor master with (1) king sized bed. This room is where the hostess sleeps during our standard hosted retreats, but is available when the property is privately rented. The fourth bedroom is located in the basement and it contains (2) twin beds — no bunks.
Smoking is not permitted inside our home or anywhere in the private Aspen Brook community. Anyone caught smoking on the property or neighborhood will be fined. Guest who fail to comply with this rule may be asked to leave the retreat early.
If you are feeling ill:
If you find you are feeling ill the night before or morning of you retreat, please be respectful to the other crafters and the Mountains and Memories staff! If you have a fever, cough or contagious illnesses, please remain home…we love to share most anything with our guests, except germs!
We have a relationship with a local massage therapist and do offer onsite chair and table massages during retreats. Please call or email us for more details.
Special Dietary Concerns :
If there are certain foods you require or desire, we ask you to please bring them from home.
Food Allergies or Vegetarians:
Please let us know no later than 2 weeks before your arrival if you have any food allergies. If you require a more stringent diet (vegetarian, gluten free, dairy free, etc), we ask that you bring your own food for the retreat and will be provided a $35 discount off your retreat registration.
Special Requests :
Have one? Please let us know we will do our best to accommodate you.|
If you are arriving by air, we will be glad to help you with your travel arrangements from DIA to Estes Park. There is a very dependable shuttle van service that will deliver you to our retreat door!
Wait List :
If the weekend you want is booked, ask to have your name added to our wait list. If it opens, you will have first chance to book! Click here.
Mountain weather in Colorado can change many times during the day without notice or warning. We enjoy sunny days and cool evenings almost daily. Plan layers just in case. We are located off a State Highway , which is plowed almost immediately during snowfall. In the winter months (Nov-April) it is suggested you drive a snow worthy vehicle and allow yourself extra time so you can enjoy your trip to Estes Park.
POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE